If you are having issues that cannot be resolved by any articles found here, feel free to join our discord and open a support ticket: https://discord.com/invite/jpgstorenft Once verified in the discord, you should be able to create a ticket here:

If you see this error, first try resyncing the asset at the top right corner of the asset page If this doesn't work, please open a Support Ticket in our Discord

Many times when this occurs, the asset just needs to be resynced on the asset page If this doesn't work, please open a Support Ticket in our Discord.

This can be caused by multiple things, but the best place to check first is on pool.pm to check current and historical blockchain load.  https://pool.pm/nfts 5 minute and one hour loads over 90% can cause transactions to take longer than normal

Failure = No change. At times due to congestion or if you're completing multiple transactions back to back, it's possible a transaction could fail. Failure means no one involved in the trade or update got affected in any manner. It might not visually look like that right away because of the congestion but it will appear back in its previous state. Please press the resync button on the asset page to manually sync the UI to the correct state.