Overview
JPG Store now displays a warning icon, located in the top left corner of the NFT, to inform users when an NFT in their profile is locked on another platform's smart contract. This issue can restrict transactions such as listing, accepting offers, or engaging in loans. By addressing this lock, users can restore full functionality for these NFTs on JPG Store.
Why Does This Happen?
⚠️ Staking: Your NFT is staked with another platform.
⚠️ Loans: Your NFT is being used as collateral for a loan on another platform.
⚠️ Raffles: NFTs being used as prizes on raffle platforms.
⚠️ Other Platforms: This includes any platform that locks NFTs for purposes such as auctions, temporary custody, or specific services.
How to Resolve the Issue
To resolve issues with NFTs locked on another platform's smart contract, follow these steps:
Identify the Platform: Check if the NFT is staked, used as collateral for a loan, involved in a raffle, or locked on another platform.
Resolve the Conflict:
For staked NFTs, unstake them from the platform.
For loans, repay or settle the loan to release the NFT.
For raffle-related locks, ensure the raffle has ended and the NFT is no longer associated with the raffle platform.
For other platforms, unlock the NFT directly on the platform where it was locked.
Verify the Status: Confirm that the NFT is no longer locked on any other platform's smart contract.
Proceed on JPG Store: Once the NFT is free from other platforms, you can proceed without restrictions on JPG Store.
Frequently Asked Questions
1. How do I know which platform has locked my NFT?
You can identify the platform by checking your transaction history in your wallet, reviewing any recent staking, loan, or raffle agreements, or by checking any other Cardano dApp platforms you have interacted with.
2. What should I do if I cannot unlock my NFT?
Contact the platform where your NFT is locked for assistance. They can provide details on how to release the lock.
3. Does JPG Store assist with unlocking NFTs?
No, JPG Store does not manage other platforms' smart contracts. You must resolve the issue directly with the platform that locked your NFT.
4. Can I avoid this issue in the future?
Yes, keep track of where your NFTs are being used and regularly verify their status in your wallet or through the relevant platforms.
Conclusion
By resolving the lock on a specific NFT, you regain full functionality for transactions involving that NFT on JPG Store. This feature ensures transparency, enabling you to manage each of your NFTs seamlessly and without restrictions, and providing a smoother and more efficient experience on the platform.
