At JPG Store, we strive to review all project verification requests promptly. While most requests are processed within our standard timeframe, certain factors can cause delays.
This guide will help you understand the typical timeline and how to avoid potential issues.
General Verification Timeline
Expected Review Time: Allow up to 72 hours for your verification request to be reviewed.
Processing Schedule: This timeframe reflects our team’s working hours and ensures all requests are thoroughly reviewed.
If your request has not been processed within 72 hours, you may need to follow up.
Factors That May Affect Verification Time
Invalid or Incomplete Information
Incorrect or incomplete submissions can lead to delays or even a denial of your request. Common issues include:Linking to a non-existent or incorrect account on X (formerly Twitter).
Providing inaccurate or incomplete collection details.
Missing key information in the verification form.
To avoid delays, double-check your submission before sending it.
Weekends and Holidays
Our team operates during regular working hours, which means weekends and public holidays may result in delays. Requests submitted during these times will be processed as soon as possible once regular operations resume.
What to Do if Your Request Exceeds 72 Hours
If it has been more than 72 hours since you submitted your request and you have not received a response, please follow up by sending a direct message (DM) to the JPG Collection Listing account on X. This ensures your request is flagged for review.
Tips for a Smooth Verification Process
Double-Check Your Submission: Ensure all details in your verification form are accurate and complete before submitting.
Provide Correct Links: Verify that your X (formerly Twitter) account and any other links are valid and active.
Respond to Feedback: If your request is denied due to errors, address the feedback promptly and resubmit your application.
By following these guidelines, you can help us process your verification request efficiently. For additional support with your verification request, reach out to @jpgstorelist
