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How to Cancel Your Active Listings

Learn how to cancel one or multiple NFT listings on JPG Store, including step-by-step instructions, bulk cancellation options, and troubleshooting common issues.

Updated over 2 months ago

If you have listed an NFT for sale on JPG Store marketplace, you can cancel your listing at any time, provided the NFT has not already been sold. During Restriction Mode, existing listings can still be purchased by buyers.

This guide walks you through:

  • Cancelling a single listing

  • Cancelling multiple listings (bulk cancellation)

  • Fixing common issues that may prevent cancellation


Before You Start

Make sure:

  • You are connected to the correct wallet (the same wallet used to create the listing).

  • You have a small amount of ADA available to cover transaction fees.

  • Your wallet is unlocked and ready to sign transactions.


How to Cancel a Single Listing

Step 1: Connect Your Wallet

  1. Click Connect Wallet in the top-right corner

  2. Select your wallet (e.g. Vespr Wallet)

  3. Approve the connection inside your wallet


Step 2: Go to Your Profile

  1. Hover over your profile icon in the top-right corner

  2. Select Profile

  3. Navigate to the Listings tab

You will now see all of your currently active listings.


Step 3: Cancel the Listing

  1. Find the NFT you want to cancel

  2. Click Delist

  3. Approve the transaction in your wallet

Once the transaction is confirmed on the Cardano blockchain, the listing will be removed from the marketplace.


What Happens When You Cancel a Listing?

  • The NFT is returned to your wallet’s available balance.

  • The NFT no longer shows as listed for sale on the marketplace.

  • You will pay a small network transaction fee.


How to Cancel Multiple Listings (Bulk Cancellation)

If you have multiple NFTs listed for sale, you may be able to cancel several at once using the bulk management tools.

  1. Go to your Profile

  2. Open the Listings tab

  3. Select the Bulk delist option


Step 2: Select Multiple NFTs

  1. Click the select button on the NFT's you want to delist

  2. Once ready select the Bulk delist button again.


Step 3: Approve the Transaction

  • Review the total number of listings being cancelled

  • Confirm the action

  • Approve the transaction in your wallet

Depending on how many listings are included, the transaction fee may be slightly higher.


Troubleshooting Common Issues

If your listing does not cancel successfully, check the following:

1. Wallet Not Connected

Issue: Cancel button is disabled or not visible.
Solution: Reconnect your wallet and refresh the page.

2. Wrong Wallet Connected

Issue: You cannot see your listing.
Solution: Make sure you are connected to the same wallet address that originally created the listing.

3. Transaction Fails or Stuck

Possible causes:

  • Insufficient ADA for fees

  • Wallet extension not updated

  • Network congestion on Cardano

Fixes:

  • Ensure you have enough ADA for transaction fees

  • Restart your browser

  • Disconnect and reconnect your wallet

  • Wait for network conditions to improve

4. Listing Already Sold

If the NFT has already been purchased, it cannot be cancelled. Check your transaction history, wallet activity and blockchain explorer tools to confirm whether the sale has completed.

5. “Inputs Exhausted” or UTXO Errors

If your wallet has many small UTXOs, cancellation may fail due to fragmentation.

Possible solution:

  • Consolidate your UTXOs by sending ADA to yourself in a single transaction

  • Then retry the cancellation


Frequently Asked Questions

Does cancelling cost ADA?

Yes. Cancelling a listing requires a blockchain transaction, so a small network fee applies.

Can I cancel at any time?

Yes, as long as the NFT has not already been sold and the listing is still active.

How long does cancellation take?

The cancellation is processed once the transaction confirms on-chain. This typically takes a few minutes, depending on network conditions.

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