Discord is widely used by NFT projects, marketplaces, and the broader Cardano & Web3 community for discussions, updates, and support. Unfortunately, scammers take advantage of this by impersonating JPG Store team members, popular figures in the space, and even fake support agents to trick users into giving up assets or sensitive information.

Understanding how these scams work and implementing best security practices can help you stay protected.

Scammers often send fake messages pretending to be JPG Store support staff. These messages may claim:

✅ JPG Store will NEVER DM you first for support—if someone messages you claiming to be JPG Store staff, it’s a scam.
✅ Never click unknown links—always go to JPG Store's official website directly.
✅ Only use official support channels—reach out via the JPG Store Help Center.

Scammers may pretend to be trusted community members, moderators, or JPG Store staff and offer to “safely hold assets” while facilitating a trade.

🔴 Warning Signs of a Scam Escrow Offer:
❌ The scammer claims to be a “trusted middleman” for a trade.
❌ They ask you to send ADA or NFTs first before releasing the trade.
❌ They pressure you with urgency or say it’s a “limited-time deal.”

✅ JPG Store staff will NEVER do escrow trades.
✅ Use JPG Store’s official marketplace for safe buying and selling.
✅ Verify identities—even if a username looks correct, scammers use similar names with subtle differences.

Scammers create fake error messages or fake JPG Store announcements, claiming that:

✅ Check JPG Store’s official channels for real updates.
✅ Never send ADA or NFTs to a “support wallet.”
✅ Always verify messages from official team members before acting.

To minimize scam attempts, enable Discord’s privacy and security settings:

1️⃣ Go to User Settings > Content & Social
2️⃣ Under Content > Direct Messages from others, select "Block"

🔒 Why? This prevents scammers from DM’ing you through shared servers.

1️⃣ Go to User Settings > My Account
2️⃣ Click Enable Two-Factor Authentication
3️⃣ Follow the instructions to set up 2FA with Google Authenticator or Authy

🔒 Why? This adds an extra layer of security in case someone tries to hack your account.

🔹 Report it to a JPG Store moderator or admin in the Discord server.
🔹 Warn others in the community to prevent them from falling for it.
🔹 Block and report the scammer’s account on Discord.

🛑 JPG Store staff will NEVER:
❌ Ask for your seed phrase or private keys.
❌ Request access to your device via screen-sharing or remote control.
❌ Offer to process escrow trades or middleman transactions.
❌ Send you private support messages outside of official channels.

If someone claims to be from JPG Store and asks for any of the above, they are a scammer.

Discord provides official resources to help users stay safe while using the platform. The Discord Safety Center is a great place to learn about security settings, privacy controls, and how to report suspicious activity. We recommend reviewing their guidelines to further enhance your security and protect yourself from scams.

To learn more about security and best practices, check out: